Senior Field Services Engineer

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

The HMS Demo & Test Operations Support role is responsible for coordinating demo flight operations, equipment staging, transportation, logistics, site support, and field execution for flight test campaigns, demonstrations, operational evaluations, and customer events—ensuring personnel, platforms, payloads, communications, ground control systems, and supporting equipment are ready where and when needed.

The HMS Demo & Test Operations Support role serves as the demonstration and flight test operator and SME for Group 1/2 UAS assets and their operational use. Responsibilities include engaging operators, customers, and mission stakeholders to understand mission requirements and constraints; developing tactics, techniques, and procedures (TTPs) and concepts of operations (CONOPS) aligned with customers’ mission-essential tasks; and supporting operator familiarization, training, and documentation for effective autonomy-system use.

This position works closely with software, systems, and flight test teams to support the integration, validation, and operational assessment of autonomy capabilities in lab, ground, and flight environments.

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Full-time regular employee offer package

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.