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The Manager, Transportation - SSA will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with drivers, best in-class service to customers, and safe and profitable operations. They will use their experience in transportation operations to manage personnel and drive efficient transportation operations through the associates they lead, ensuring the safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead with a safety mindset that ensures that every US Foods associate, our customers, and the general public with whom our drivers interact remain injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the Transportation department.
- Oversee and develop drivers and Transportation associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Ensure all drivers and other Transportation department associates are appropriately trained in job duties as well as safety and legal responsibilities.
- Oversee and develop drivers and Transportation associates by discussing performance with Sr. Transportation Managers and creating plans to address gaps.
- Create an atmosphere in which upward communication is encouraged, and motivate associates to achieve department goals and objectives.
- Direct and supervise the work and productivity of drivers and clerical associates within the Transportation department. Drive associate engagement and retention, and create a culture that embodies US Foods values.
- Build high-performing teams by participating in interviewing and hiring Transportation personnel, in conjunction with Sr. Transportation Managers. Review performance, coach on service and safety targets, and deliver disciplinary action.
- Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction. Anticipate, analyze and troubleshoot problems with deliveries and devise cost-effective and legal solutions; act to implement same. Ensure team understands and adheres to DOT regulations.
- Identify and stop waste, and improve processes to complete work more safely and efficiently.
- Conduct routine Safety and Driver Meetings.
Oversee maintenance of driver qualification files.
- Investigate all accidents, maintain an accident file, track causes and take appropriate preventative action.
- Effectively schedule working shifts by leveraging appropriate planning tools (i.e., Microsoft Excel)
- Other duties assigned by manager.
SUPERVISION
- Direct: Union and/or non-union Drivers
RELATIONSHIPS
- Internal: Transportation leaders and coworkers; Drivers; Warehouse leaders; Internal customers across departments (e.g., Sales)
- External: Customers
WORK ENVIRONMENT
- May spend significant amount of time on the road. Must spend portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars. Will spend time in an office working on a computer.
MINIMUM QUALIFICATIONS
Related Experience/Requirements
- Minimum of three years of experience in transportation/delivery or warehouse distribution required.
- Minimum of one year of experience overseeing a workforce required.
- Experience as a driver a plus.
Knowledge/Skills/Abilities
- Broad knowledge of transportation/delivery operations, methods and procedures.
- Strong leadership, communication and people development skills.
- Strong understanding of DOT requirements. Familiarity with inventory control, OSHA, and other regulatory requirements.
- Ability to interpret financial and operational data.
- Basic computer skills (i.e., Microsoft Office) .
Travel
- 10% travel required, typically for mandatory meetings and/or training.
Education/Training
- High school diploma or GED required; college degree preferred.
PHYSICAL QUALIFICATIONS
- Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY
STAND: OCCASIONALLY
WALK: OCCASIONALLY
DRIVE VEHICLE 1: FREQUENTLY
SIT: FREQUENTLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
CARRY
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
PUSH/PULL 2: OCCASIONALLY
CLIMB/BALANCE 3: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: OCCASIONALLY
TWIST: OCCASIONALLY
GRASP OBJECTS 4: OCCASIONALLY
MANIPULATE OBJECTS 5: OCCASIONALLY
MANUAL DEXTERITY 6: OCCASIONALLY
1 (Drive Vehicle: Van, pallet jack)
2 (Push/Pull: Hand truck, dolly, product)
3 (Climb/Balance: In/out of trucks)
4 (Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel)
5 (Manipulate Objects: Paper files, spread sheets, boxes of product, hand truck/dolly gear shift)
6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
This role may also receive an annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$60,000 - $100,000
- **EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***
