Service Manager jobs

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21 Service Manager roles

Service Manager, Dealership Operations
Carvana
Hudson, MAPosted today
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Sales & Service Manager - Cannes
Alo Yoga
La Croisette, Cannes (50122)Posted today
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Field Service Manager
Asurion
US-Work at HomePosted yesterday
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Payor Contracting Account Service Manager- BioPlus Specialty Pharmacy
Elevance Health
Lake Mary, FLPosted 4 days ago
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Sales & Service Manager - Woodfield Mall
Alo Yoga
Woodfield Mall, Schaumburg, IL (10112)$60,000 to $76,000Posted 4 days ago
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Sales & Service Manager - Beverly Hills
Alo Yoga
Beverly Hills, California, United StatesPosted 4 days ago
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Sales & Service Manager - Gstaad, Switzerland
Alo Yoga
SwitzerlandPosted 5 days ago
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Enterprise IT Service Manager
CACI
Hampton, VAPosted 6 days ago
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Legal Services Manager
Remote
Twilio
Remote - United KingdomPosted 6 days ago
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Cafe Quick Service Manager- Eataly Short Hills
Eataly
Millburn, NJ, United StatesPosted 7 days ago
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Environmental Services Manager
Remote
Ryder
2 LocationsPosted 11 days ago
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Event Services Manager
Accor Hotels
Austin, TX, United StatesPosted 11 days ago
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Administrative Services Manager
Santa Clara University
Santa Clara, CAPosted 12 days ago
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Student Services Manager
USC and Keck Medicine
Los Angeles, CAPosted 12 days ago
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Professional Services Manager II, Axon Air
Axon
Scottsdale, Arizona, United StatesPosted 12 days ago
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Automotive Service Manager - Toyota of Mt Pleasant
Sonic Automotive
Mount Pleasant, TX, United StatesPosted 12 days ago
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Actuarial Services Manager - Jefferson Health Plan
Jefferson Health
Philadelphia, PAPosted 13 days ago
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Dealership Service Manager - Dave Smith Motors Inc.
Sonic Automotive
Kellogg, ID, United StatesPosted 13 days ago
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Sales & Service Manager - Village at Corte Madera
Alo Yoga
Corte Madera, California, United StatesPosted 7 days ago
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Sales & Service Manager - Covent Garden
Alo Yoga
Covent Garden, London (50042); London, England, United KingdomPosted 8 days ago
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Sales & Service Manager - Brompton Road
Alo Yoga
Brompton Road, London (50014)Posted 13 days ago
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Service Manager

Service Manager, Dealership Operations

Company: Carvana
Location: Hudson, MA
Posted: Posted today

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The job

About Carvana

At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

About the Role

As Service Manager, you'll keep our service shop running smoothly every day. You own the open repair order queue and work with the Associate General Manager and Foreman on dispatch, matching incoming work to technician and bay capacity so every vehicle is ready when we promised. You'll lead our Service Advisor team and keep the front and back of the house working as one. You'll report to the Associate General Manager and work side by side with the shop Foreman and Parts Lead.

What you'll be doing

Work with the AGM and Foreman on daily dispatch, helping assign work by technician skill, repair type, and bay availability
Own the open RO queue and flag priority changes during the day so jobs finish on time
Spot stalled or delayed jobs early and work with the shop to clear them before they slow things down
Lead, schedule, and coach Service Advisors on accurate repair orders and clear, proactive customer communication
Make sure warranty repair orders meet OEM documentation standards from the start
Coordinate with parts, technicians, and our scheduling team to keep work moving and cut down on rework
Report results and set priorities in the daily production meeting

How you'll be measured

Shop throughput, technician and bay utilization, RO cycle time, rework rate, RO accuracy, and customer wait time.

What you should have

5+ years in automotive service as a service advisor, service lead, or dispatcher, including time leading a team
Experience working on dispatch or production scheduling in a high-volume shop
Working knowledge of a dealer management system (Tekion is a plus)
Familiarity with OEM warranty documentation (Stellantis is a plus)
Strong judgment when setting priorities under pressure, plus clear communication
A valid driver's license and a clean driving record

What we’ll offer in return

Full-Time Position with a competitive wage
Medical, Dental, and Vision benefits
401K with company match
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
A great wellness program to keep you healthy and happy, both physically and mentally
Access to opportunities to expand your skill set and share your knowledge with others across the organization
A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

Must be able to read, write, speak, and understand English
Must be at least 18 years of age
Must have a valid driver's license
A clean driving record with no more than two moving violations or DUI’s in the last three years
Work both inside and outside in heat/cold, wet/humid, and dry/arid conditions
Use personal protective equipment to prevent exposure to hazardous materials
May be requested to work overtime and weekends for special programs and events.
Frequent standing and sitting with varying periods of each
Lift up to 40 pounds frequently
Walk up to three miles each day

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Open on Carvana

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Service Manager, Dealership Operations

Sales & Service Manager - Cannes

Field Service Manager

Payor Contracting Account Service Manager- BioPlus Specialty Pharmacy

Applying to a few of these?

Sales & Service Manager - Woodfield Mall

Sales & Service Manager - Beverly Hills

Sales & Service Manager - Gstaad, Switzerland

Enterprise IT Service Manager

Legal Services Manager

Cafe Quick Service Manager- Eataly Short Hills

Environmental Services Manager

Event Services Manager

Administrative Services Manager

Student Services Manager

Professional Services Manager II, Axon Air

Automotive Service Manager - Toyota of Mt Pleasant

Actuarial Services Manager - Jefferson Health Plan

Dealership Service Manager - Dave Smith Motors Inc.

Sales & Service Manager - Village at Corte Madera

Sales & Service Manager - Covent Garden

Sales & Service Manager - Brompton Road

Applying is the easy part. Keeping track is not.