Location Address
1202 Highway 60
Socorro, NM 87801-3914
Summary
The CNE is focused on developing a highly effective, accountable and professional nursing and clinical community for the exceptional patient and employee experience, achieving high reliability in clinical outcomes, and meeting budgetary/ financial performance for the areas assigned. This position is responsible for ongoing regulatory
readiness, collaboration to ensure safe and effective nurse staffing, and integration with key areas to achieve efficient operations, patient placement and resource utilization.
Leader for the patient experience and is responsible to drive results, ensure appropriate patient and family involvement, timely resolution of complaints and sets the overall tone where the Presbyterian Promise and excellence is the norm. This position provides leadership for nursing departments, new program development, and continuous improvement projects, and assists with cross departmental initiatives.
Job Description
- Champion and engage in interprofessional collaboration among nursing, medical and allied health professionals to achieve optimal patient care service outcomes and effective integration of care to meet or exceed patient, family, staff and provider experience and expectations via the Presbyterian Promise.
- Lead efforts to maintain ongoing regulatory readiness through process improvement, measurement and policy oversight.
- Through successful management of resources, assure that recruitment, orientation, education, certification, communication and retention needs of qualified nursing and support staff are met. Meet overall and first year employee turnover goals.
- Create and continually promote a positive and collaborative climate which promotes strong direct care nursing/ staff engagement to participate in decisions that influence the establishment and attainment of unit, department, and hospital objectives including the responsibility for patient satisfaction, quality outcomes, and their own growth and professional competencies.
- Ensure a practice environment that enables the implementation of evidence-based nursing best practices that are consistent throughout the organization and aligned with the organizations broader high reliability quality improvement plan.
- Support of Shared Governance Model and Partners in Care committee within the facility through planning, improvement, and implementation of their body of work.
- Prepare, monitor, and document adherence to budget for the nursing and support services. In collaboration with the facility finance business partner, evaluate the effectiveness of tools utilized for monitoring nursing unit productivity and staffing. Evaluate nurse staffing and ensure adequacy and safety, recommends improvements to the staffing model.
- Continuously improve patient care services through innovative service enhancements, exploration of developmental opportunities, coordination of initiatives across multiple departments, performing benchmarking, market and competitor analysis, understanding quality and cost drivers; actively lead performance improvement initiatives and monitor nursing-sensitive quality and safety indicators.
- Be driven to achieve continuous improvement in quality of clinical care and skilled in the use of data to drive change.
- Evaluate and improve the quality of nursing care provided; redesign and improve models of care that are integrated with the care team and deploy; monitor effectiveness.
- Provide input for priorities, timing and methods to ensure that training and development of nursing personnel is in place for routine and ongoing validation of competency for new processes and required skills.
- Support, coach, and mentor others to succeed with change; develop leadership capacity of direct reports and teams.
- Create a positive, collaborative work environment and serve as a resource for other leaders in regard to nursing communication and integration issues.
- Understand, develop, and exercise political acumen in internal and external relationships to strengthen the contribution of nursing in the organization and system.
- Maintain relationships with physicians and administration in the coordination & planning of activities related to the nursing services organization. In partnership with the facility Hospital Chief Executive and Medical Director, participate in the planning and development of services, expansion plans, growth, etc.
- Actively participate in implementing the organizations strategic plan at the facility level.
- Provide leadership and active involvement in nursing recognition events; represents PHS in relevant external professional and community activities.
- Accountable for integration of services for clinical quality, patient safety, regulatory compliance within PMG clinics and enhancing a clinical environment that is patient centered. Partner with PMG nursing and leaders to ensure alignment with the hospital's goals and objectives.
Additional Job Description
Masters Degree required in nursing or related field. Doctor of Nursing Practice degree desired. Six to eight years of progressive leadership in nursing and clinical services in complex clinical environments. Active RN license required, RN-NM.
The incumbent must possess both clinical and managerial skills and have the competencies to operate within a complex environment where the position holder manages through the use of influence skills rather than traditional hierarchy skills.
Must have demonstrated results of being able to make and sustain changes in a clinical leadership role.
Key competencies required include excellent communication and interpersonal skills, the ability to work across diverse levels within the organization (professional and support staff), diagnosis of organizational issues, and the creativity to propose solutions and coach organizational members to reach the desired outcomes.
Benefits
Benefits are effective day-one (for .45 FTE and above) and include
- Competitive salaries
- Full medical, dental and vision insurance
- Flexible spending accounts (FSAs)
- Free wellness programs
- Paid time off (PTO)
- Retirement plans, including matching employer contributions
- Continuing education and career development opportunities
- Life insurance and short/long term disability programs
About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.
About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
