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The Manager, Warehouse - SSA will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse associates, best in-class service to customers, and safe and profitable operations. They will use their experience in warehouse operations to manage personnel and drive efficient warehouse operations through the associates they lead, ensuring the safe, accurate and timely receiving and storage of inbound product or selection and loading of outbound product.
The ideal candidate will have experience leading hourly outbound employees. The schedule schedule is Sunday - Thursday starting at 2 pm ET.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead with a safety mindset that ensures that every US Foods associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
- Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Discuss associate performance with Sr. Warehouse Managers and create plans to address gaps.
- Create a cohesive organization by keeping lines of communication open and directing workforce to ensure efficient workflow.
- Direct and supervise the work and productivity of associates within the warehouse department. Drive associate engagement and retention, and create a culture that embodies US Foods values.
- Participate in building high-performing teams by interviewing and hiring warehouse personnel, in conjunction with Sr. Warehouse Managers. Review performance, coach on productivity and safety targets, and deliver disciplinary action.
- Lead and direct associates to achieve accurate orders that are then staged and loaded on the trucks. Oversee the preparation of the warehouse for shipping or receiving on the next shift.
- Monitor operational information, such as "mis-picks" and productivity reports, to ensure the entire shift meets rates and follows preferred methods. Take action through coaching and counseling to correct behaviors.
- On day shift, designate dock locations for inbound carriers. Ensure product is stocked in appropriate location in accordance with food safety and FIFO processes & procedures. Monitor replenishment activity to ensure stock is available for the shipping shift and to minimize the potential for “shorts”. Oversee will call.
- Maintain physical condition and safety of warehouse and equipment, including preparing work orders for repairs and requisitions for equipment.
- Work with operations management team to identify sources of inventory shrink and assist in development of an action plan. Analyze the current operations and make recommendations to improve on expense and cost control.
- Regularly inspect facility for safety hazards and either resolve them or report them to the safety manager as appropriate. Maintain the physical condition of the warehouse and its equipment.
- Ensure Master Sanitation Schedule (MSS) and FSQA requirements are followed.
- Effectively schedule working shifts by leveraging appropriate planning tools (i.e., Microsoft Excel)
- Other duties assigned by manager.
SUPERVISION
- Direct: Union and/or non-union warehouse on-floor associates (Loaders, Selectors, Receivers, Forklift drivers, etc.)
RELATIONSHIPS
- Internal: Warehouse leaders and coworkers; Internal customers across departments (e.g., Sales)
- External: N/A
WORK ENVIRONMENT
- The work takes place in normal warehouse environments as well as in cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS
Related Experience/Requirements
- Minimum of three years of experience in warehouse distribution required.
- Minimum of one year of experience overseeing a workforce required.
Knowledge/Skills/Abilities
- Broad knowledge of warehouse operations, methods and procedures.
- Strong leadership, communication and people development skills.
- Familiarity with inventory control, OSHA, HACCP and other regulatory requirements.
- Ability to interpret financial and operational data.
- Basic computer skills (i.e., Microsoft Office).
Travel
- 10% travel required, typically for mandatory meetings and/or training.
Education/Training
- High school diploma or GED required; college degree preferred.
PREFERRED QUALIFICATIONS
Licenses/Certifications
- HACCP certification a plus.
- PCQI certification a plus.
PHYSICAL QUALIFICATIONS
Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY
STAND: OCCASIONALLY
WALK: FREQUENTLY
DRIVE VEHICLE 1: OCCASIONALLY
SIT: FREQUENTLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
CARRY
1-10 lbs (Sedentary): CONTINUOUSLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): NEVER
Over 100 lbs (Very Heavy): NEVER
PUSH/PULL 2: OCCASIONALLY
CLIMB/BALANCE 3: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: OCCASIONALLY
TWIST: OCCASIONALLY
GRASP OBJECTS 4: OCCASIONALLY
MANIPULATE OBJECTS 5: OCCASIONALLY
MANUAL DEXTERITY 6: OCCASIONALLY
1 (Drive Vehicle: Forklift, pallet jack)
2 (Push/Pull: Pallet jack controls, doors, product, pallets)
3 (Climb/Balance: On/off pallet jack, stairs)
4 (Grasp Objects: Pens, telephone, computer mouse, paperwork, pallet jack controls, boxes)
5 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
This role may also receive annual incentive plan bonus.
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Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html .
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$60,000 - $95,000
- **EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***
