Director of Compliance, U.S. & Canada

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a strategic and experienced Director of Compliance, U.S. & Canada to lead HR compliance across our U.S. and Canadian operations. This highly visible role will help shape our approach to employment compliance, labor relations, policy governance, and risk management while supporting a growing and evolving organization.

As a trusted advisor to senior leaders, you'll translate complex regulatory requirements into practical business solutions, identify and mitigate risk, and build scalable programs that promote integrity, accountability, and a consistent employee experience. You'll partner closely with Legal, Total Rewards, HR Business Partners, Employee Relations, Finance, Commercial, and Technology teams while leading key cross-border initiatives, including Canadian labor relations and collective bargaining.

This is an opportunity for an experienced compliance leader to influence strategy, modernize practices, and help the organization balance strong governance with business agility.

Location: Remote, United States

What You'll Do

Compliance Strategy & Risk Management

• Develop and maintain a comprehensive HR compliance framework across U.S. and Canadian operations.
• Monitor evolving federal, state, provincial, and local employment requirements and translate regulatory changes into practical policies, procedures, controls, and business practices.
• Lead HR compliance audits, risk assessments, investigations, and corrective action plans across areas such as wage and hour, equal employment opportunity, accommodations, leave, occupational health and safety, employment standards, pay transparency, and other applicable employment regulations.
• Identify emerging areas of compliance risk and partner with business and functional leaders to develop effective mitigation strategies.
• Serve as a key liaison with Legal, Internal Audit, external regulatory bodies, and other stakeholders on HR compliance matters.
• Develop and oversee compliance programs related to U.S. and Canadian immigration, work authorization, visa sponsorship, and cross-border employee mobility.
• Support and deliver education on relevant compliance topics, including privacy, anti-bribery, anti-corruption, antitrust, and conflicts of interest.

Policy Development & Governance

• Lead the development, review, and implementation of HR policies, procedures, and employee handbooks for U.S. and Canadian operations.
• Partner with Legal, Total Rewards, HR Business Partners, and Employee Relations to promote consistent, compliant, and practical people policies.
• Provide expert guidance to HR and business leaders on policy interpretation, employment practices, and complex compliance matters.
• Establish effective governance and documentation practices that support compliance, consistency, and organizational accountability.

Canadian Labor Relations

• Lead the Canadian labor relations strategy, including collective bargaining negotiations, contract administration, grievance resolution, and ongoing partnership with union representatives and internal stakeholders.
• Serve as a key HR compliance and labor relations resource for Canadian operations, balancing enterprise consistency with provincial requirements and local considerations.
• Monitor legislative and labor relations developments across Canada and assess their potential impact on employees, policies, and business operations.

Leadership & Cross-Functional Partnership

• Partner across HR, Legal, Finance, Commercial, Technology, and other business functions to identify risk, strengthen compliance, and align policies with business objectives.
• Oversee or advise on complex investigations involving compliance concerns, employee relations, workplace conflict, and disciplinary matters with discretion, consistency, and sound judgment.
• Influence and advise senior leaders on complex employment, compliance, and risk considerations.
• Coach and mentor HR, Employee Relations, and compliance team members, helping build organizational capability and a high-performing, inclusive culture.
• Champion continuous improvement and digital transformation by leveraging systems, technology, and data to strengthen compliance processes and decision-making.
• Maintain accurate compliance records and provide meaningful reporting and insights to senior leadership and, where required, regulatory bodies.

What You'll Bring

• Bachelor's degree in Human Resources, Business, Industrial/Organizational Psychology, Law, or a related field
• 10+ years of progressive experience in HR compliance, employee relations, employment law, or a related discipline, including 6+ years in a leadership capacity
• Strong knowledge of U.S. and Canadian employment and labor laws, employment standards, and HR compliance practices
• Demonstrated experience assessing organizational risk and translating complex legal or regulatory requirements into practical business solutions
• Experience leading complex investigations, compliance initiatives, or cross-functional programs
• Strong judgment and demonstrated ability to handle sensitive and confidential information with discretion and integrity
• Excellent communication, analytical, project management, and stakeholder-management skills
• Proven ability to influence senior leaders and build effective partnerships across HR, Legal, and business teams

Preferred Qualifications

• MBA, advanced degree, or relevant professional certification such as SHRM-SCP, SPHR, CCEP, CHRL, or CHRP
• Experience working in a mid-to-large organization, ideally with 5,000+ employees
• Experience in telecommunications, infrastructure, technology, professional services, or another complex or regulated environment
• Experience supporting unionized employees, including collective bargaining, contract administration, and labor relations
• Experience supporting employees and business operations across both the United States and Canada
• Bilingual proficiency in French and English

What Sets You Apart

You're someone who can see both the risk and the business reality behind an issue . You bring credibility to complex conversations, communicate clearly with leaders and employees, and know when to apply rigor and when a practical solution better serves the organization.

You'll thrive in this role if you

• Translate complex requirements into clear, actionable solutions
• Navigate ambiguity while maintaining sound judgment and attention to detail
• Build trust across Legal, HR, and business teams and confidently influence senior stakeholders
• Think strategically while remaining comfortable stepping into complex compliance or employee matters when needed
• Balance consistency across the organization with the legal and cultural nuances of operating across the U.S. and Canada
• Bring curiosity, collaboration, integrity, and a continuous-improvement mindset to your work

Why This Role Matters

As Zayo grows and evolves, strong compliance practices help protect both the business and our people. In this role, you'll have the opportunity to shape HR compliance strategy across two countries, strengthen governance, influence senior leaders, modernize programs, and build scalable practices that support the organization for the future. It's a role with meaningful visibility, complex challenges, and the opportunity to make a lasting impact.