Manager, Custodial Services - Enterprise Physical Operations

Location

ST. LOUIS, MO 63110

Scheduled Hours

40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

The position is responsible for designing and developing custodial standards and programs that provide a clean and safe environment for all School of Medicine personnel. Supervises custodial personnel.

Job Description

Primary Duties & Responsibilities

• Manages daily custodial operations, including general, special, and emergency housekeeping, assignment of the custodial staff, equipment, inventories, policy enforcement, and general records.
• Manages daily receiving operations, including accurate receipt and shipment of parcels, policy enforcement, and general records.
• Distribution and tracking of ethyl alcohol and dry ice.
• Supervises custodial and receiving personnel.
• Recruits, employs, determines salary, trains, supervises, evaluates, counsels, and terminates staff.
• Establishes policies and procedures governing Custodial Services and Shipping and Receiving for the Medical School.
• Prepares income and expense budgets.
• Reviews and controls budget variances, reporting the same to the Director.
• Inspects and evaluates facility conditions in relation to established standards.
• Administers productivity programs and evaluates departmental efficiency in relation to established standards.
• Researches technology and regulations to improve custodial and receiving operations and submits recommendations to the Director.
• Serves as liaison between Custodial Services and Medical School Departments, the Hilltop Campus, other Medical Center custodial and receiving departments, outside vendors and contractors, and local, state, and federal agencies.
• Assists the Director in other duties as assigned, including the planning and accomplishment of departmental objectives.

Working Conditions

Job Location/Working Conditions

• Normal office environment.
• 2nd shift schedule is typically Monday-Friday, 2:30 - 11:00 PM.

Physical Effort

• Typically sitting at a desk or a table.
• Repetitive wrist, hand, or finger movement.
• Ability to move to on and off campus locations.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education

Associate degree or combination of education and experience may substitute for minimum education.

Certifications /Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience (5 Years)

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education

No additional education unless stated elsewhere in the job posting.

Certifications /Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience

Leadership In A University, Hospital, Or Large Corporate/Industrial Setting (5 Years)

Skills

Budget Administration, Cleaning Equipment, Cleaning Work Area, Coordinating Services, Crisis Management, Customer Service, Employee Motivation, Floor Care, Housekeeping, Leadership, Office Equipment, Oral Communications, Organizational Commitment, People Management, Professional Integrity, Results-Oriented, Strive for Excellence, Supervision, Teamwork, Technical Management, Time Management, Written Communication

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email   CandidateQuestions@wustl.edu   or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.