Epic Support Analyst II, Resolute HB PB

Company
Sutter Health
Posted
Posted 12 days ago

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The job

We are so glad you are interested in joining Sutter Health!

Organization

SHSO-Sutter Health System Office-Valley

Position Overview

Plays a pivotal role in ensuring exceptional customer satisfaction. The front line of our customer support, troubleshooting issues, providing technical expertise, triaging issues, and delivering top-notch solutions to enhance the customer experience.

Job Description

EDUCATION

Equivalent experience will be accepted in lieu of the required degree or diploma.

Associate's degree in Computer Science, Information Technology, or related field

CERTIFICATION & LICENSURE

Epic certification in assigned area of responsibility within 6 months of hire

TYPICAL EXPERIENCE

1 year recent relevant experience

Job Shift

Days

Schedule

Full Time

Shift Hours

8

Days of the Week

Monday - Friday

Weekend Requirements

As Needed

Benefits

Yes

Unions

No

Position Status

Non-Exempt

Weekly Hours

40

Employee Status

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $38.55 to $57.83 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Posted by Sutter Health. Some listings are shortened, so open the full posting for the rest.

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