Sr. Program Manager - Office of Emergency Management

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Day - 08 Hour (United States of America)

Stanford Health Care is seeking a strategic and innovative Senior Program Manager to help shape the future of enterprise resilience across one of the nation's leading health systems.

We are looking for a leader who understands that resilience is more than emergency management or business continuity alone. The ideal candidate can connect business resilience, operational continuity, IT disaster recovery, crisis communications, risk management, and emerging technologies into a unified strategy that strengthens the organization's ability to prepare for, adapt to, and recover from disruption.

This role will help drive some of Stanford Health Care's most visible resilience initiatives, including continuity modernization, recovery planning, tactical communications, technology-enabled preparedness, and AI-supported operational transformation.

We're Looking for Someone Who

Thinks beyond traditional business continuity and understands the evolving discipline of enterprise resilience.

Has experience integrating business continuity, continuity of operations (COOP), IT disaster recovery, crisis management, and organizational recovery into practical operational programs.

Has worked with enterprise resilience, continuity, incident management, recovery, or mass notification platforms such as Everbridge, Veoci, Fusion Risk Management, ServiceNow BCM, Archer, Noggin, Castellan, OnSolve, or similar solutions.

Understands how technology supports resilience and recovery but is not necessarily a technical engineer or software developer.

Has experience partnering with IT, cybersecurity, clinical operations, facilities, supply chain, and executive leadership to address complex operational risks.

Brings a strong understanding of risk management, Business Impact Analysis (BIA), Hazard Vulnerability Analysis (HVA), operational dependencies, and recovery priorities.

Is energized by emerging technologies and can identify, evaluate, and implement AI-enabled use cases that improve preparedness, situational awareness, tactical communications, operational efficiency, and decision support.

Possesses exceptional communication skills and can translate complex risks into actionable information for executives, operational leaders, and frontline teams.

What You'll Do

Lead enterprise resilience initiatives that strengthen Stanford Health Care's ability to prepare for, withstand, respond to, and recover from disruptions.

Advance organization-wide business continuity, resilience, recovery, and contingency planning programs.

Partner with Information Technology and Cybersecurity teams to align operational continuity planning with IT disaster recovery and cyber resilience strategies.

Drive the modernization of continuity and resilience programs through the adoption of innovative tools, automation, analytics, and AI-enabled capabilities.

Develop and oversee tactical communication strategies that support incident response, executive decision-making, workforce readiness, and stakeholder engagement.

Facilitate Business Impact Analyses (BIAs), Hazard Vulnerability Analyses (HVAs), strategic risk assessments, and recovery planning initiatives.

Lead highly visible cross-functional projects involving healthcare operations, clinical services, emergency management, facilities, technology, security, and external partners.

Evaluate and implement practical AI use cases that improve planning, communications, information management, workflow efficiency, and operational resilience.

Translate lessons learned from incidents, exercises, audits, and after-action reviews into measurable organizational improvements.

Why This Role Matters

Healthcare organizations face increasingly complex threats, from cyber incidents and infrastructure disruptions to workforce challenges, supply chain instability, and emerging risks.

This role helps Stanford Health Care move beyond traditional preparedness toward a modern resilience model that integrates people, processes, technology, communications, and recovery into a single operational capability.

The successful candidate will help build a more resilient organization by enabling leaders to make informed decisions, strengthening continuity and recovery capabilities, and leveraging innovation, including artificial intelligence, to improve how we prepare for and respond to disruption.

This is a Stanford Health Care job.

The Facilities Services  division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. Learn more about Facilities Services at: Facilities Services | Stanford Health Care

The Facilities Infrastructure & Safety (FIS) business unit is vital in ensuring the safety, security, and operational integrity of Stanford Health Care facilities while also managing disaster preparedness and complex building systems to foster a secure healthcare environment. FIS is made up of multiple departments aligned in focus: Environmental Health & Safety, Facility Field Services, Protective Services, Security Services, Office of Emergency Management, Facilities Engineering - Systems, Operational Technology, Facilities Engineering- Infrastructure, Facilities Services Response Center, and Facilities Administration and Operations.

The  Office of Emergency Management  (OEM) creates organization-wide emergency procedures for response, develops hazard-specific incident response guides, and engages essential departments in developing plans for the continuity of their operations through disaster. All work is completed with adherence to accreditation bodies and is tested and refined for readiness for disasters.

A Brief Overview

The Senior Program Manager is responsible for planning, implementing, and managing a comprehensive emergency management and business continuity program for Stanford Health Care. This role serves as a subject matter expert (SME) and provides advanced program management support to ensure organizational readiness, regulatory compliance, and effective response and recovery capabilities across hospitals, ambulatory clinics, and support operations. The Senior Program Manager leads complex initiatives with moderate to high scope, translating regulatory requirements, operational needs, and risk assessments into actionable plans, tools, and training programs. The role collaborates extensively with clinical, operational, and administrative stakeholders to strengthen preparedness and resilience while ensuring alignment with organizational priorities. This position demonstrates operational leadership, accountability for safety and regulatory compliance, and effective stakeholder engagement in a fast-paced, highly matrixed healthcare environment.

Locations

Stanford Health Care

What you will do

• Plan, coordinate, and execute emergency preparedness activities, including drills, exercises (tabletop, functional, and full-scale), and real-world incident response support across multiple sites.
• Develop and implement emergency management and business continuity plans for hospitals, ambulatory locations, and administrative functions, ensuring alignment with regulatory requirements.
• Translate regulatory guidance, hazard vulnerability assessments, and operational requirements into standardized procedures, response algorithms, and training tools.
• Facilitate and support emergency management governance structures, including committees, workgroups, and subcommittees, ensuring follow-through on action items and program deliverables.