Staff Engineer, Field Service

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description

At Shield AI, we are developing autonomy solutions that enhance mission effectiveness and operational decision-making. Our Vision Systems / Hivemind Vision portfolio applies computer vision and AI/ML technologies to help defense, government, and commercial customers gain actionable information from optical sensors.

As a Vision Systems Demonstration & Training Specialist on the demonstration and training team, you will support customer demonstrations, operator training, and operational adoption across the portfolio. Working closely with product management, engineering, and business development, you will help customers understand, evaluate, and effectively employ our capabilities.

This role requires operational credibility, technical fluency, and a strong instinct for teaching and customer engagement. The ideal candidate understands the demands facing sensor operators and intelligence teams—including real-time workload, competing mission priorities, and the challenges of integrating multiple sensors and information sources—and brings that perspective to every demonstration, training event, and customer interaction.

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Full-time regular employee offer package

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.