Call Center Operator

Department

Communications

Union

CHEU

Shift

12-hour Shift - Variable (United States of America)

Hours Per Pay Period

20

Salary Range

$23.00 - $30.72

Job Description

Posting Date:  9/29/2026

Internal Closing Date:  10/05/2026

• Internal candidates must apply by midnight on the Closing Date in order to have bidding rights.

Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records messages in a database according to the master client information and customer directory.

Speak and read English at a level that is sufficient to satisfactorily perform the essential functions of the position. Knowledge of standard office equipment (i.e., calculator, fax, photocopier) and personal computer and computer software skills (i.e., MS Windows, Excel, Access, Word, PowerPoint, internet, e-mail). Windows computer skills including proficient use of keyboarding, use of mouse or keys for functions such as selecting items, use of drop-down menus, scroll bars, opening folders, copying and similar operations required upon employment or within the 1st two weeks of employment to perform the essential functions of the job. Performs other duties as assigned. Follows Palomar Health rules, policies, procedures, applicable laws and standards. Carries out the mission, vision, and quality commitment of Palomar Health.

Job Requirements

Minimum Education:  High School Diploma and/or combination of education and experience

Preferred Education:  Not Applicable

Minimum Experience:  1 - 2 years PBX experience

Preferred Experience:  2 - 3 years PBX experience

Required License:  Not Applicable

Preferred License:  Not Applicable

Required Certification:  Not Applicable

Preferred Certification:  Not Applicable

We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status or any other characteristic protected by law.