Family & Community Engagement Manager

Company Description

ORGANIZATION

KIPP is a nonprofit network of college-preparatory, public charter schools with a 20-year track record of preparing students in educationally underserved communities for success in college and life. KIPP currently serves over 100,000 students in 242 schools across the country, including Indianapolis.  KIPP Indy Public Schools (KIPP Indy) was founded in 2004 with one class of fifth-grade students and has grown to educate more than 1,000 students across three schools. By the 2022-2023 school year, KIPP Indy will educate nearly 1,500 students in the Martindale-Brightwood community on the Northeast side of Indianapolis. At KIPP Indy, we believe that all children will learn and achieve at high levels if given the opportunity. Our goal is to help students develop the knowledge, skills, and character strengths they need to succeed throughout their education and in the competitive world beyond.

Edna Martin Christian Center has served hundreds of students and families across Martindale Brightwood since its founding in 1941. Its mission is to invest in the lives of all in Martindale Brightwood and surrounding neighborhoods through community-driven opportunities that foster stability, growth, and a vision of hope. EMCC’s vision for the Martindale Brightwood community is to be a peaceful, connected, and thriving neighborhood where all people can live, learn, work, worship, and play.

Job Description

RESPONSIBILITIES

Family Engagement

• Execute KIPP Indy’s launch and family engagement strategy, including a school- and region-wide family communication and outreach plan
• Collaborate with KIPP Indy regional and school-based leadership to develop a schedule of family programs, events, and services that directly support student success
• Proactively build relationships and engage families and community members to attend neighborhood and KIPP Indy events
• Coordinate family workshops and meetings that respond to identified family needs, strengthen families’ understanding of school systems and academic information, and support meaningful family participation
• Leverage KIPP Indy systems and technology to maintain records of family

Data, Systems, & Execution

• Own and maintain systems for tracking family outreach, engagement, participation, communication, referrals, and follow-up, ensuring information is accurate, current, and actionable.
• Analyze family engagement, attendance, enrollment, survey, communication, and other relevant data to identify trends, gaps, and families requiring additional outreach or support.
• Translate data into clear recommendations and next steps for school and regional leaders and monitor progress against identified actions.
• Develop and maintain trackers, workflows, calendars, and other tools that support consistent execution of family engagement strategies across schools.
• Monitor completion and effectiveness of family engagement activities, identify breakdowns in execution, and proactively adjust systems or processes to improve results.
• Independently learn and effectively use KIPP Indy technology platforms to manage information, communicate with stakeholders, and improve efficiency.

School Collaboration

• Collaborate with the KIPP Indy Managing Director of Family & Community Engagement and participate in weekly check-ins and team meetings
• Cultivate strong relationships with a broad range of stakeholders, including students, families, and staff
• Collaborate to foster a culture that supports the school’s vision and promotes respect and appreciation for all students, staff, and families
• Collaborate with operations, student support, social services, and school leadership on enrollment, attendance, and student-retention efforts, including family outreach, identification of underlying barriers, connection to appropriate resources, documentation, and follow-up
• Collect, monitor and assess family engagement information, including participation, survey completion, communication reach, and family feedback, and provide regular updates and recommendations to school and network leadership
• Execute and monitor classroom-to-home communication ensuring families understand what is happening in the classroom and how they can support learning at home

Community Coordination

• Participate in the Martindale-Brightwood Education Zone (MBEZ) partner meetings and the KIPP Indy monthly Community Council meetings
• Help families identify, access, and navigate resources that support their overall well-being, while building their knowledge and ability to use community and school-based support systems independently.
• Identify and cultivate relationships with agencies and organizations that can support academic success, improve conditions for learning, and strengthen students’ and families’ social-emotional well-being.
• Manage all volunteers in the school, develop volunteer opportunities, keep records of volunteer work, and regularly recognize their service to the school
• Collect program and service delivery information from providers and partners

COMPETENCIES

• Data & Systems Thinking
• Execution & Follow-Through
• Problem Solving
• Technology Fluency

Qualifications

QUALIFICATIONS

• A minimum of 2 years of experience in education, community engagement, program management, operations, customer/client success, or another role requiring relationship management, data analysis, and consistent execution of system
• Deep belief in being part of and helping lead a multi-cultural, anti-racist organization
• Team player capable of working both collaboratively and independently
• Highly organized, resourceful, and accountable, with strong attention to follow through and detail
• Proactive and creative problem-solver; ability to identify, analyze, and recommend solutions
• Demonstrated ability to independently manage and analyze information using spreadsheets, trackers, databases, and/or other technology platforms, including organizing data, identifying trends, monitoring progress, and producing actionable updates.
• Track record of exceptional results
• Oral and written proficiency in Spanish preferred

Additional Information

COMPENSATION

Starting Salary $50,000

Salary is competitive, commensurate with experience, and includes benefits.

Benefits Include

• Up to 12-weeks paid parenting leave
• Two PPO Health Plan Options
• Vision
• Dental
• Accident Insurance
• Critical Illness
• FSA
• HSA
• Life Insurance
• Short & Long-Term Disability
• Licensure & Tuition Assistance
• 403B/401K Roth Retirement Options with employer match up to 10%
• Employee Assistance Program
• Extended Employee Assistance Program
• Paid Time Off with unlimited rollover
• End of the year Merit Increase
• Annual Wellness Screenings

KIPP Indy Public Schools are an equal opportunity employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, disability, or any other characteristic protected by applicable law.