IT Support Specialist

Tier-2 Ground Terminal IT Technician _Junior Level_TS SCI with Polygraph

Company
GDIT
Location
Aurora, CO
Posted
Posted today

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The job

Type of Requisition

Regular

Clearance Level Must Currently Possess

Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain

Top Secret SCI + Polygraph

Public Trust/Other Required

None

Job Family

Network and Telecommunications

Job Qualifications

Skills

RF Antenna, Satellite Ground Systems, Systems Support Certifications

None Experience

2 + years of related experience US Citizenship Required

Yes

Job Description

Transform technology into opportunity as Junior-Level Tier 2 (T2) Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational Performance of GT systems. Performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing to maintain reliable GT performance. Perform T2 sustainment of GT control Mission Unique Equipment (MUE) hardware. Resolves basic equipment problems using approved procedures and coordinates cross-domain troubleshooting or escalate complex issues to engineers, Software/IT Technician, Network Administrators, and higher-tier support at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your career.

MEANINGFUL WORK AND PERSONAL IMPACT

As the Junior-Level T2 GT / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational Performance of GT systems support the mission of our customer.

  • Perform assigned GT maintenance and sustainment activities in coordination with and under the technical direction of Intermediate- and Senior-level personnel, independently completing routine tasks within established procedures, and seeking guidance or escalating complex unfamiliar, or unresolved issues as appropriate.
  • Perform T2 sustainment of GT antenna to include routine corrective and preventative maintenance of GT antenna and MUE hardware.
  • Deliver and maintain an O&S Plan for the GT antenna and MUE hardware.
  • Perform routine, preventative, and corrective maintenance for GT antenna and MUE hardware in accordance with Government-approved approved O&S plan.
  • Develop and deliver a Configuration Management Plan (CMP) for the GT antenna baseline and MUE hardware baseline.
  • Maintain configuration control of the baseline for GT antennas and MUE hardware in accordance with the Government approved CM Plan.
  • Deliver and maintain Standard Operating Procedures (SOPs) for routine, preventative, and corrective maintenance of GT antenna and MUE hardware.
  • Detect, isolate, document, and resolve faults or problems encountered during operations of the GT control MUE hardware baseline.
  • Follow local and factory-provided procedures when performing preventive and corrective GT control MUE hardware sustainment.
  • Evaluate potential impact of local construction projects and new communication capabilities on the operational performance for the GTs.
  • When applicable to the mission, escalate GT control antenna and hardware issues to Tier 3/4 providers.
  • Support the installation, integration, and testing of new antennas and antenna upgrade projects.
  • Escalate and coordinate complex or unresolved GT issues to Tier-3 as needed.
  • Implement antenna feed modifications and antenna re-alignments as required to sustain performance and signal development capabilities.
  • Perform structural testing of the radomes to assess the need for recapitalization.
  • Make recommendations to the Government to either recapitalize or defer recapitalization of radomes based on the results of structural testing.
  • Conduct a semi-annual evaluation of the adequacy of GT antenna spares to support sustainment op the operational baseline.
  • Identify, prioritize, and justify the procurement of GT antenna parts and materials and develop draft requirements for such material and parts for Government review and approval.
  • Coordinate with Government Furnished Equipment (GFE) purchasing organization in support of GT antenna part procurement evaluations, supplier interfaces, and purchase orders.

Desired Qualifications

  • GT or Related Maintenance Experience: Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems.
  • Antenna / RF Systems: Working knowledge of antenna systems, feeds, RF signal paths, associated with hardware, and maintenance practices used to sustain antenna performance.
  • Fault Isolation & Restoration: Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and escalate unresolved problems to higher-tier support.
  • Configuration and Documentation: Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and performing work in accordance with O&S plans, technical procedures, and configuration-control requirements.
  • Installation & Test Support: Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment, and upgrades.
  • Vendor / Higher-Tier Coordination: Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier-3/4 personnel.
  • Experience supporting 24/7 operational environments.

Support

  • 24x7 operations (for Aurora, CO only)
  • Participates in special metrology projects as required.

WHAT YOU’LL NEED TO SUCCEED

Bring your management expertise along with a drive for innovation to GDIT.  The Junior-Level T2 GT / IT Technician must have:

● Education: HS/GED or equivalent technical education, training, or expertise

● Experience: 2+ years of relevant experience

● Technical skills: GT or Related Maintenance Experience; Antenna / RF Systems; Fault Isolation & Restoration; Configuration and Documentation; Installation & Test Support, maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems.

● Security clearance level: TS/SCI with polygraph

● US citizenship required

● Role requirements: Full time / onsite at Government facility

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

● Growth: AI-powered career tool that identifies career steps and learning opportunities

● Support: An internal mobility team focused on helping you achieve your career goals

● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in science and research at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your curiosity for discovery and innovation.

The likely hourly rate for this position is between $30.23 - $40.91. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

10-25%

T elecommuting Options

Onsite

Work Location

USA CO Aurora

Additional Work Locations

Total Rewards at GDIT

Posted by GDIT. Some listings are shortened, so open the full posting for the rest.

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