Customer Service Rep - West Iles Ave.

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive attitude and easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems (training provided)
• Food handling experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.