Business Development Representative

Overview

​ PURPOSE STATEMENT

​Expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources

Responsibilities

​ ESSENTIAL FUNCTIONS

• ​Collaborate closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• ​Develop strong relationships with key referral sources.
• ​Identify opportunities for partnering and growth.
• ​Manage leads from referral sources and ensure efficient admissions process for clients.
• ​Increase the number of referral sources within a facility such as with physician, social workers and discharge planners.
• ​Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• ​Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• ​Coordinate the completion of admission process and ensure appropriate resources are obtained.
• ​Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• ​Document referral sources within appropriate contact management system.
• ​Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• ​Maintain existing referral relationships.
• ​Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• ​Represent facility in professional forums and communicate mission in all outreach interactions.
• ​Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
• ​Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
• ​Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.

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​ OTHER FUNCTIONS

• ​Perform other functions and tasks as assigned.

Qualifications

​ EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• ​High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• ​Two or more years’ experience in sales and/or marketing required.

​ LICENSES/DESIGNATIONS/CERTIFICATIONS

• ​Must have and maintain a valid driver's license, main

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