Jobs at Stripe

87 open roles at Stripe, refreshed daily. Each one links out to where the job is posted. Apply there, then track it in JobQuill for free.

87 open roles at Stripe

Operations Program Manager, Consumer Support
Stripe
NYCPosted 5 days ago
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Product Designer, Risk
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US / CanadaPosted 5 days ago
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Head of Product Sales, Payouts
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SF, NYCPosted 5 days ago
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Engineering Manager, Sandboxes
Stripe
SeattlePosted 5 days ago
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Product Manager, Radar - Fraud and Abuse Prevention
Remote
Stripe
San Francisco, Seattle, New York, US-RemotePosted 5 days ago
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Product Manager, Radar
Remote
Stripe
San Francisco, Seattle New York, US - RemotePosted 5 days ago
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Account Executive - Nordics
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Stripe
Sweden (Remote)Posted 6 days ago
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Recruiting Coordinator
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SingaporePosted 6 days ago
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Head of Key Accounts, Customer Success
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U.S.Posted 6 days ago
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Account Executive, Velocity Platforms
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San Francisco, CAPosted 6 days ago
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Account Executive, Velocity Platforms
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New York, NYPosted 6 days ago
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Backend API Engineer, Radar
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TorontoPosted 6 days ago
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People Partner, Finance
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San Francisco, Seattle or NYCPosted 6 days ago
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Staff Software Engineer, Radar
Stripe
San Francisco, SeattlePosted 6 days ago
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Product Counsel, Data Products
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US remotePosted 6 days ago
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Staff Software Engineer, IAM Control Plane
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San FranciscoPosted 7 days ago
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Integration Engineer
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DublinPosted 7 days ago
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Account Executive, Bridge - Hunter
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LondonPosted 7 days ago
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Professional Services Account Executive
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LondonPosted 7 days ago
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Software Engineer, Payin
Stripe
BengaluruPosted 7 days ago
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Engineering Manager, Money as a Service
Stripe
SingaporePosted 7 days ago
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Sales Manager, Startups - Hunter
Stripe
San FranciscoPosted 7 days ago
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Account Executive, Velocity Platforms
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Chicago, IL; New York, NY; San Francisco, CAPosted 7 days ago
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Account Executive, Velocity Platforms
Stripe
Chicago, ILPosted 7 days ago
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Commercial Counsel, Sales
Remote
Stripe
Remote, USPosted 7 days ago
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Program Manager

Operations Program Manager, Consumer Support

Company: Stripe
Location: NYC
Posted: Posted 5 days ago

View and apply Save this job

The job

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Consumer Support team partners closely with Product, Engineering, Legal, Compliance, Regulatory, Localisation, Operations Technology, and other Operations teams to build and scale support for Link and Crypto Onramp products.

What you’ll do

As part of the Consumer Support team, you will develop a deep understanding of Stripe’s consumer product suite and identify opportunities to resolve consumer pain points at scale. You will influence Product and Engineering roadmaps, shape support strategies, and build scalable operations for new and existing consumer products.

This is a highly visible, senior individual contributor (IC) role. While you will influence senior leadership and set strategic direction, you are also the primary driver of execution. You will need to zoom out to design the long-term vision, and zoom in to manage the details—building templates, tracking deliverables, writing documentation, and directly unblocking cross-functional teams.

Responsibilities

Lead or partner with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link, Stripe Managed Payment, and Crypto Onramp products, features, and experiments
Partner with Product and Engineering to build the infrastructure and tooling required to launch and scale consumer operations
Represent the voice of the consumer and advocate for product improvements that address recurring pain points and their root causes
Develop support strategies that improve the consumer experience and increase adoption of effective self-service tools
Identify and deliver operational improvements that enable Consumer Support to scale efficiently
Use data to surface insights, prioritize opportunities, and measure the impact of operational and product changes
Deliver a high-quality consumer experience while meeting applicable local, consumer-protection, and regulatory requirements

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

A bachelor’s degree in business, management, economics, or a related field, or equivalent practical experience
8+ years of experience in strategy and operations, consulting, program management, or a related field
Experience working in highly cross-functional roles spanning strategy, analysis, and operations in a fast-paced environment
Strong program management skills, including experience leading complex programs from strategy through execution and delivering measurable business impact
Strong analytical and critical-thinking skills, with the ability to derive insights from data and translate them into action
Excellent written and verbal communication skills, including the ability to explain complex topics clearly to leaders and partners across Product, Engineering, and Operations
Experience aligning stakeholders with different priorities and driving commitment toward shared outcomes
Ability to bring structure to complex, ambiguous problems and solve them using first-principles thinking
Ability to execute independently with minimal guidance

Preferred qualifications

Proficiency in SQL, including writing queries and analysing large datasets
Experience using AI tools to improve analysis, automate workflows, or increase team efficiency

Open on Stripe

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Operations Program Manager, Consumer Support

Product Designer, Risk

Head of Product Sales, Payouts

Engineering Manager, Sandboxes

Applying to a few of these?

Product Manager, Radar - Fraud and Abuse Prevention

Product Manager, Radar

Account Executive - Nordics

Recruiting Coordinator

Head of Key Accounts, Customer Success

Account Executive, Velocity Platforms

Account Executive, Velocity Platforms

Backend API Engineer, Radar

People Partner, Finance

Staff Software Engineer, Radar

Product Counsel, Data Products

Staff Software Engineer, IAM Control Plane

Integration Engineer

Account Executive, Bridge - Hunter

Professional Services Account Executive

Software Engineer, Payin

Engineering Manager, Money as a Service

Sales Manager, Startups - Hunter

Account Executive, Velocity Platforms

Account Executive, Velocity Platforms

Commercial Counsel, Sales

Applying is the easy part. Keeping track is not.