Jobs at Intermountain Health

212 open roles at Intermountain Health, refreshed daily. Each one links out to where the job is posted. Apply there, then track it in JobQuill for free.

212 open roles at Intermountain Health

Patient service Representative
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Mammography Technologist $ Bonus
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Intermountain Health St George Regional HospitalPosted 13 days ago
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Kaysville Creekside ClinicPosted 13 days ago
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Billings Downtown ClinicPosted 13 days ago
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Registered Nurse Pre Admission Testing
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Patient Access Representative

Patient service Representative

Company: Intermountain Health
Location: Belmar Clinic - Primary Care
Posted: Posted 12 days ago

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The job

Job Description

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Belmar Clinic - Primary Care

Essential Functions .

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Skills

Professional Etiquette
Adaptability
Computer Literacy
Payment Handling
Critical Thinking
Confidentiality
Collaboration
Time Management
Problem Solving

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location

Belmar Clinic - Primary Care

Work City

Lakewood

Work State

Colorado

Scheduled Weekly Hours

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.29 - $25.61

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Open on Intermountain Health

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Patient service Representative

Pediatric Registered Nurse PICU

Patient Care Tech - Med Surg

Mammography Technologist $ Bonus

Applying to a few of these?

Athletic Trainer School Based

Radiology Technologist - Part Time $3, Sign-On Bonus

Inpatient Rehab Occupational Therapist

Radiology Technologist - Nights - $7, Sign-On Bonus

Home Health Speech Language Pathologist PRN

Clinical Pharmacist Inpatient PRN

Home Health Occupational Therapist

Home Health Physical Therapist

PRN OB GYN Hospitalist

Medical Assistant Neurosurgery

Experienced Radiology Technologist $ Bonus

Gynecology & Obstetrics Physician

Pediatric Congenital Echo Sonographer

New Grad Registered Nurse PICU

Registered Nurse New Graduate Bone Marrow Transplant

Phlebotomist Float

Environmental Services Supervisor

Patient Service Representative

Physician Rheumatology

Registered Nurse Pre Admission Testing

Physician-Hyperbaric and Wound - PRN

Applying is the easy part. Keeping track is not.