Jobs at Compass

34 open roles at Compass, refreshed daily. Each one links out to where the job is posted. Apply there, then track it in JobQuill for free.

34 open roles at Compass

Agent Experience Manager
Compass
Mandeville, Louisiana, United StatesPosted today
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Strategic Growth Partner
Compass
Beverly Hills, California, United StatesPosted today
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Business Development Representative
Compass
Beverly Hills, California, United StatesPosted today
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Business Development Representative
Compass
FL - Miami - 1212 Lincoln RoadPosted 3 days ago
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Strategic Growth Partner
Compass
FL - Miami - 1212 Lincoln RoadPosted 3 days ago
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Senior Vice President, Global Brand Strategy & Marketing
Compass
Chicago$250,000 to $275,000Posted 4 days ago
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Agent Experience Manager
Compass
Ocean City, New Jersey, United StatesPosted 4 days ago
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Agent Experience Manager
Compass
New York CityPosted 4 days ago
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Marketing Coordinator
Compass
Denver, Colorado, United StatesPosted 4 days ago
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Agent Experience Manager
Compass
DanvillePosted 5 days ago
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Customer Success Manager
Compass
HoustonPosted 5 days ago
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Agent Experience Manager
Compass
HoustonPosted 5 days ago
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Sales Manager
Compass
Kansas City; LeawoodPosted 5 days ago
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Director of Engineering
Compass
Bellevue; Boca Raton; Boston; New York City$275,310 to $305,900Posted 5 days ago
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Agent Experience Manager
Compass
Woodbury, New York, United StatesPosted 6 days ago
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Office Manager
Compass
Arlington Heights, Illinois, United StatesPosted 6 days ago
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Manager, Agent Experience
Compass
IL - Chicago - 806 N Peoria$85,000 to $95,000Posted 6 days ago
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WPO & Facilities Manager
Compass
Chicago$75,000 to $91,000Posted 6 days ago
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Marketing Coordinator
Compass
New York CityPosted 7 days ago
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Agent Experience Manager
Compass
PA - Wayne - 216 East Lancaster AvenuePosted 7 days ago
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Marketing Advisor
Compass
New York City$64,600 to $71,800Posted 7 days ago
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Marketing Advisor
Compass
Ridgewood, New Jersey, United States$61,400 to $68,200Posted 7 days ago
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Agent Experience Coordinator
Compass
Atlanta, Georgia, United StatesPosted 7 days ago
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Agent Experience Manager
Compass
JacksonPosted 7 days ago
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Revenue Strategy and Operations Coordinator
Compass
BostonPosted 7 days ago
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Account Manager

Agent Experience Manager

Company: Compass
Location: Mandeville, Louisiana, United States
Posted: Posted today

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The job

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.

Please note: this role is 100% in-office supporting our Mandeville, Slidell, Covington, and Bay St. Louis offices

At Compass, You Will

Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

What We're Looking For

2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or virtual training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic to the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding, and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift to 25 lbs

Perks that You Need to Know About

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

Open on Compass

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Agent Experience Manager

Strategic Growth Partner

Business Development Representative

Business Development Representative

Applying to a few of these?

Strategic Growth Partner

Senior Vice President, Global Brand Strategy & Marketing

Agent Experience Manager

Agent Experience Manager

Marketing Coordinator

Agent Experience Manager

Customer Success Manager

Agent Experience Manager

Sales Manager

Director of Engineering

Agent Experience Manager

Office Manager

Manager, Agent Experience

WPO & Facilities Manager

Marketing Coordinator

Agent Experience Manager

Marketing Advisor

Marketing Advisor

Agent Experience Coordinator

Agent Experience Manager

Revenue Strategy and Operations Coordinator

Applying is the easy part. Keeping track is not.